Can I get a discount on my first order?
Yes, Dandy Lines gives discount on first order. Use coupon code DANDYLINESFIRST and get a 10% discount.

Is COD available?
Yes, Cash on delivery (COD) is available for all the orders. There may be extra shipping charges for the same.

Can I place a bulk order?
Yes, you can send us an email on marketing@dataceramics.co. in for any bulk order.

How long does it take for the order to arrive?
Most orders are delivered within 4-7 business days. Monday to Friday are considered as business days except for public holidays. However, due to some unexpected circumstances, your order might get delayed so please be patient.

How do I check current status of my order?
We share tracking details with our customers so they can track their order status. You will get the tracking details after placing the order via text message or e-mail.

What are the various payment options?
You can use Debit/Credit cards, Net banking, Wallet, UPI, and PayPal for prepaying. We also provide cash on delivery option.

Can I book a preferred delivery date?
No, once the order is placed you will get the tracking details and see the expected delivery date.

Do you deliver to multiple addresses?
Yes, we deliver to PAN India.

How do I know that my order is placed?
Once you place an order you will receive a confirmation message via e-mail or text. This message will include your order no. and payment details.

What is your policy on returns?
Your purchase is eligible for return only if an incorrect product was delivered to you or the product has any manufacturing defect or damage. Please refer to the return policy on our website.

Can I cancel an order after placing it?
No, orders once placed cannot be cancelled.

Where is your warehouse located?
We are based in Jaipur, Rajasthan.