1. What makes fine bone china so special?
Fine bone china is more than just crockery—it’s a symbol of elegance and luxury. Made with a high proportion of bone ash, this premium tableware is lighter, stronger, and more translucent than standard porcelain or ceramic. Its smooth, glossy finish adds sophistication to every meal, making it the preferred choice for those seeking stylish and durable dinnerware.

Unlike regular ceramic, fine bone china is resistant to chipping and retains heat longer, keeping your food warm while elevating the presentation of your dining table. Its delicate yet resilient design makes it perfect for both everyday use and special occasions.

At Dandy Lines by DATA, we craft each piece of fine bone china with care, ensuring a blend of beauty, functionality, and longevity. Explore our collections of bone china dinner sets, mugs, bowls, tea sets, and statement plates to discover why discerning customers across India choose us for luxurious and elegant tableware.

2. Do you offer wholesale or bulk options for businesses?
Yes! Dandy Lines by DATA offers wholesale bone china and ceramic crockery for businesses, restaurants, hotels, and event planners. If you’re interested in buying in bulk, please reach out to us at marketing@dataceramics.co.in or via the WhatsApp number listed in the footer of our website or on the Contact Us page.

3. Are Dandy Lines by DATA crockery products safe for microwaves and dishwashers?
Most of our bone china and ceramic crockery is microwave-safe and dishwasher-friendly, offering convenience for modern households and professional kitchens. Products with pure gold or platinum detailing should not be microwaved to preserve their intricate finishes and luxurious look.

4. How should I take care of bone china and ceramic crockery?
To maintain the beauty and longevity of your Dandy Lines crockery:

1. Wash gently with mild detergent; avoid abrasive sponges.
2. If using a dishwasher, select a gentle cycle and avoid overcrowding.
3. Store plates and bowls with soft cloth or separators to prevent scratches.
4. Avoid sudden temperature changes, such as placing hot items in cold water, to prevent cracks.

Following these simple care tips ensures your luxury bone china and ceramic tableware remains pristine for years.

5. Do you manufacture ceramic and bone china crockery or procure from another supplier?
All Dandy Lines crockery is proudly manufactured in-house in India. Our skilled artisans design and craft each piece, maintaining the highest standards of quality, durability, and aesthetics. This ensures every item of our luxury bone china and ceramic crockery is authentic, long-lasting, and uniquely crafted.

6. Can I get a discount on my first order?
Yes! Dandy Lines by DATA offers special discounts and promotional offers, including first-order discounts. Check the banners on our website to avail current offers. Follow us on Instagram @dandylines_by_data for giveaways, exclusive promotions, and updates on new launches.

7. How long does it take for my order to arrive?
Most orders are delivered within 2-5 business days depending on the delivery location. Business days are Monday to Friday, excluding public holidays. In rare cases, due to unforeseen circumstances, deliveries may take longer. We appreciate your patience and assure you that every order is carefully processed and shipped as quickly as possible.

8. How do I check the current status of my order?
After placing your order, we provide tracking details via text message or email. You can use these details to monitor your order’s journey until it reaches your doorstep, ensuring transparency and peace of mind.

9. What are the various payment options?
We offer a variety of secure payment options for your convenience:

1. Debit/Credit Cards
2. Net Banking
3. Wallets and UPI
4. QR Codes and other services

All payments are processed securely to ensure a smooth shopping experience on our website.

10. Can I book a preferred delivery date?
Currently, Dandy Lines does not offer the option to choose a preferred delivery date. Once your order is placed, you will receive tracking details and an expected delivery date so you can stay updated on your order status.

11. Do you deliver to multiple addresses?
Yes, we offer PAN India delivery, allowing you to send Dandy Lines crockery to multiple addresses across India. Perfect for gifts, events, or sending tableware to family and friends.

12. How do I know that my order is placed?
Once your order is successfully placed, you will receive a confirmation message via email or text. This message includes your order number, payment details, and a summary of your purchase for your records.

13. What is your policy on returns?
Your purchase is eligible for return only if an incorrect product was delivered or the product has a manufacturing defect or damage. For complete details, please refer to our Return Policy on the website.

14. Can I cancel an order after placing it?
No, orders cannot be cancelled once they have been packed to be shipped. Please ensure all details are correct before placing your order to avoid inconvenience.

15. Where is your warehouse located?
Dandy Lines by DATA is based in Jaipur, Rajasthan, India. All our products are crafted and shipped from our Jaipur facility, ensuring quality control and timely deliveries.